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Albert Ilyin
Albert Ilyin

eyeBeam 1.5: The Multimedia Communicator that Enhances Your VoIP Experience


Counterpath eyeBeam v1.5: A Multimedia Communicator for VoIP




Are you looking for a way to improve your voice over IP (VoIP) communications? Do you want to enjoy high-quality voice and video calls, as well as instant messaging, with your contacts? Do you need a softphone that is easy to use, secure and customizable? If you answered yes to any of these questions, then you might want to check out Counterpath's eyeBeam v1.5, a multimedia communicator designed to enhance your VoIP experience.




Counterpath eyeBeam v1.5


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What is eyeBeam and what can it do?




eyeBeam is a SIP-based video softphone that allows you to communicate over the Internet using your computer. SIP stands for Session Initiation Protocol, which is a standard protocol for VoIP communications. A video softphone is a software application that lets you make and receive voice and video calls, as well as send and receive instant messages, using your computer's microphone, speakers and webcam.


eyeBeam is a SIP-based video softphone that supports voice, video and instant messaging




With eyeBeam, you can use your computer as a phone and more. You can make and receive voice calls using your SIP account, which is a service that provides you with a phone number and access to the VoIP network. You can also make and receive video calls using your webcam, which adds a visual dimension to your conversations. You can also send and receive instant messages using your SIP account or other supported services, such as MSN Messenger, Yahoo Messenger or Google Talk. You can also see the presence information of your contacts, which shows their availability and status.


eyeBeam offers a comprehensive suite of features for VoIP users




eyeBeam is not just a simple softphone. It is a multimedia communicator that offers a comprehensive suite of features for VoIP users. Some of these features include:


  • Support for superior video and audio codecs, such as H.264 and Broadcom's BV32, which ensure high-quality voice and video transmissions at low data rates.



  • Support for Quality of Service (QoS) mechanisms, such as DSCP tagging and packet prioritization, which improve the performance of voice and video calls by reducing latency, jitter and packet loss.



  • Support for security features, such as Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP), which encrypt the signalling and media streams of voice and video calls to protect them from eavesdropping, tampering and replay attacks.



  • Support for multiple SIP accounts, which allow you to register with different VoIP providers and use different phone numbers for different purposes.



  • Support for Outlook integration, which allows you to import your contacts from Outlook and make calls directly from your email client.



  • Support for zero-touch configuration, which enables you to automatically configure your softphone with the settings provided by your VoIP service provider.



  • Support for advanced call features, such as conference calls, call transfer, call hold, call recording, call forwarding, do not disturb, voicemail and more.



  • Support for personalization features, such as skins, ringtones, avatars, emoticons and more.



eyeBeam allows users to personalize their softphone and manage their availability




eyeBeam is not only a powerful and versatile softphone, but also a fun and customizable one. You can personalize your softphone with different skins, ringtones, avatars and emoticons to suit your mood and style. You can also manage your availability and status with different modes, such as online, away, busy or offline. You can also set your own custom messages to let your contacts know what you are doing or where you are. You can also create groups of contacts and assign them different priorities and permissions.


What are the benefits of using eyeBeam?




eyeBeam is a multimedia communicator that offers many benefits for VoIP users. Some of these benefits include:


eyeBeam provides superior video and audio quality with advanced codecs and QoS




One of the main benefits of using eyeBeam is that it provides superior video and audio quality for your voice and video calls. eyeBeam supports advanced video and audio codecs, such as H.264 and Broadcom's BV32, which deliver high-quality voice and video transmissions at low data rates. These codecs use efficient compression algorithms that reduce the bandwidth consumption and the network load of your calls. eyeBeam also supports Quality of Service (QoS) mechanisms, such as DSCP tagging and packet prioritization, which improve the performance of your calls by reducing latency, jitter and packet loss. These mechanisms ensure that your voice and video packets are given higher priority and faster delivery over the network than other types of traffic.


eyeBeam enhances the user experience with zero-touch configuration and Outlook integration




Another benefit of using eyeBeam is that it enhances the user experience with features that make it easy to use and convenient to access. eyeBeam supports zero-touch configuration, which enables you to automatically configure your softphone with the settings provided by your VoIP service provider. You do not need to manually enter any information or parameters to set up your softphone. All you need is a valid SIP account and an Internet connection. eyeBeam also supports Outlook integration, which allows you to import your contacts from Outlook and make calls directly from your email client. You do not need to switch between applications or copy and paste phone numbers to make calls. You can also see the presence information of your Outlook contacts and send them instant messages from eyeBeam.


eyeBeam ensures security and privacy with encryption and authentication




A third benefit of using eyeBeam is that it ensures security and privacy for your voice and video calls. eyeBeam supports security features, such as Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP), which encrypt the signalling and media streams of your calls to protect them from eavesdropping, tampering and replay attacks. TLS encrypts the signalling stream, which contains the information about the call setup, such as the caller ID, the called number, the SIP account credentials and more. SRTP encrypts the media stream, which contains the voice and video data of the call. eyeBeam also supports authentication features, such as SIP digest authentication and certificate-based authentication, which verify the identity of the parties involved in the call and prevent unauthorized access or spoofing.


How to get started with eyeBeam?




If you are interested in using eyeBeam for your VoIP communications, here are some steps on how to get started:


eyeBeam is compatible with Windows Vista and other platforms




The first step is to check if your computer meets the system requirements for running eyeBeam. eyeBeam is compatible with Windows Vista (32-bit or 64-bit) as well as other platforms such as Windows XP (SP2 or SP3), Windows 2000 (SP4) or Windows Server 2003 (SP1). You also need a minimum of 128 MB RAM (256 MB recommended), 15 MB free hard disk space (30 MB recommended), a sound card with speakers or headphones, a microphone (built-in or external) and a webcam (optional). You also need a broadband Internet connection (DSL or cable) with a minimum speed of 128 kbps (256 kbps recommended).


h3>eyeBeam is easy to install and configure with a simple wizard


The second step is to download and install eyeBeam on your computer. You can purchase eyeBeam from CounterPath's website or request a free trial version. Once you have downloaded the eyeBeam installer, you can run it and follow the instructions of the simple wizard. The wizard will guide you through the installation process and help you configure your softphone with your SIP account settings. You can also customize your softphone preferences, such as the skin, the ringtone, the avatar and more.


eyeBeam is available for purchase or trial from CounterPath's website




The third step is to activate your eyeBeam license and start using your softphone. If you have purchased eyeBeam, you will receive an email with your license key and activation instructions. You can enter your license key in the eyeBeam activation window and click on Activate. If you have requested a free trial version, you will receive an email with a trial license key and activation instructions. You can enter your trial license key in the eyeBeam activation window and click on Activate. You can use the trial version for 30 days with full functionality.


How to use eyeBeam for VoIP communications?




Once you have installed and activated eyeBeam, you are ready to use it for your VoIP communications. Here are some tips on how to use eyeBeam for voice and video calls, instant messaging and more:


eyeBeam allows users to make and receive voice and video calls with SIP accounts




To make a voice or video call with eyeBeam, you need to have a SIP account from a VoIP service provider. You can register multiple SIP accounts with eyeBeam and switch between them as needed. To make a call, you can either enter the phone number or SIP address of the person you want to call in the dial pad, or select a contact from your contact list. You can also right-click on a contact and choose Call or Video Call from the menu. To receive a call, you just need to click on Answer or Video Answer when you hear the ringtone and see the incoming call notification.


eyeBeam enables users to send and receive instant messages with presence information




To send and receive instant messages with eyeBeam, you need to have a SIP account or another supported service, such as MSN Messenger, Yahoo Messenger or Google Talk. You can add these accounts to your eyeBeam settings and sign in with your credentials. To send an instant message, you can either select a contact from your contact list or enter their SIP address or username in the chat window. You can also right-click on a contact and choose Send IM from the menu. To receive an instant message, you just need to click on Reply when you see the incoming message notification. You can also see the presence information of your contacts, which shows their availability and status.


eyeBeam supports conference calls, call transfer, call hold, call recording and more




eyeBeam also supports various advanced call features that enhance your VoIP communications. Some of these features include:


  • Conference calls: You can create a conference call with up to four participants by clicking on the Conference button in the call window. You can also join an existing conference call by clicking on the Join button.



  • Call transfer: You can transfer a call to another person by clicking on the Transfer button in the call window. You can either perform a blind transfer, which transfers the call without notifying the other person, or an attended transfer, which transfers the call after speaking with the other person.



  • Call hold: You can put a call on hold by clicking on the Hold button in the call window. You can resume the call by clicking on the Resume button.



  • Call recording: You can record a call by clicking on the Record button in the call window. You can stop the recording by clicking on the Stop button. The recorded files are saved in WAV format in your eyeBeam folder.



  • And more: You can also mute your microphone or speaker, adjust your volume level, switch between voice and video mode, view your call history, access your voicemail and more.



Conclusion




eyeBeam is a powerful and versatile multimedia communicator for VoIP that offers a rich set of features, a user-friendly interface and a high level of performance. With eyeBeam, you can enjoy high-quality voice and video calls, as well as instant messaging, with your contacts over the Internet using your computer. You can also personalize your softphone and manage your availability with different modes, messages and preferences. eyeBeam is easy to install and configure with zero-touch configuration and Outlook integration. eyeBeam also ensures security and privacy with encryption and authentication features. eyeBeam is a great choice for consumers and SOHO users who want to enhance their VoIP communications with a multimedia communicator that is powerful, versatile and fun. If you are interested in trying out eyeBeam, you can visit CounterPath's website and download a free trial version or purchase a license. You can also find more information and support on their website.


FAQs




Here are some frequently asked questions about eyeBeam and their answers:


Question


Answer


What are the differences between eyeBeam and X-Lite?


X-Lite is another softphone from CounterPath that is free to use but has fewer features than eyeBeam. X-Lite does not support video calls, instant messaging, Outlook integration, zero-touch configuration, encryption, authentication and some advanced call features. eyeBeam is a premium softphone that offers a comprehensive suite of features for VoIP users.


Can I use eyeBeam with Skype?


No, eyeBeam does not support Skype, which is a proprietary VoIP service that uses a different protocol than SIP. eyeBeam only supports SIP-based VoIP services and other supported services such as MSN Messenger, Yahoo Messenger or Google Talk.


How can I troubleshoot eyeBeam if I have problems with voice or video quality?


If you have problems with voice or video quality, such as echo, noise, distortion, delay or freezing, you can try the following steps:


  • Check your Internet connection speed and stability. You can use online tools such as Speedtest.net or Pingtest.net to measure your bandwidth and latency. You need a minimum of 128 kbps (256 kbps recommended) for voice calls and 384 kbps (512 kbps recommended) for video calls.



  • Check your computer's performance and resources. You can use the Task Manager or the Resource Monitor to see how much CPU, RAM and disk space your computer is using. You need a minimum of 128 MB RAM (256 MB recommended), 15 MB free hard disk space (30 MB recommended) and a sound card with speakers or headphones, a microphone (built-in or external) and a webcam (optional).



  • Check your network settings and firewall. You can use the eyeBeam Configuration Wizard to test your network connectivity and firewall configuration. You may need to adjust your firewall settings or port forwarding rules to allow eyeBeam to communicate with the VoIP network.



  • Check your softphone settings and preferences. You can use the eyeBeam Options menu to adjust your audio and video settings, such as the codecs, the QoS, the volume level, the video resolution and more. You may need to change some settings to optimize your voice and video quality.



  • Contact your VoIP service provider or CounterPath's support team. If none of the above steps solve your problem, you may need to contact your VoIP service provider or CounterPath's support team for further assistance. You can find their contact information on their websites.



How can I update eyeBeam to the latest version?


To update eyeBeam to the latest version, you can visit CounterPath's website and download the latest installer. You can also check for updates from within eyeBeam by clicking on Help > Check for Updates. You will be notified if there is a new version available and you can choose to download and install it.


How can I uninstall eyeBeam from my computer?


To uninstall eyeBeam from your computer, you can use the Windows Control Panel > Programs and Features > Uninstall a program. You can also use the eyeBeam uninstaller that is located in your eyeBeam folder. You will be asked to confirm if you want to remove eyeBeam and all its components from your computer.


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